PLEASE TELL US HOW THE ITEM YOU WILL BE RETURNING WAS PURCHASED/RECEIVED?


    

I purchased it online or by phone.

HOW DO YOU WANT TO RETURN/EXCHANGE THE ITEM?


    

By Mail

The fastest way to get your refund or start the exchange process is to have a return label issued. Use one of the links below and provide your order number and the email address used on the order to request a return label.


    

Issue Return Label For Bass Pro Shops Order

Follow the link.


    

I Wasn't Able to Issue a Label or I Need More Help

We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve the issue.


    

Connect with Bass Pro Customer Service

Follow the link.


    

I Need an Exchange Item

Thanks for your interest in exchanging! The fastest way to facilitate an exchange is to have a return label issued and use it to return your item. As soon as the label is scanned by FedEx a refund credit will be issued. Then simply place a new order for the item you want in exchange.


    

Issue Return Label For Bass Pro Shops Order

Follow the link


    

I Wasn't Able to Issue a Label or I Need More Help 

We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve the issue.


 

Connect with Bass Pro Customer Service

Follow the link.


    

At a Retail Store Near Me 

Let's make sure your item is eligible to be returned.


Are you wanting to return any of the following items:
  • Firearms
  • Ammunition
  • Black Powder Firearms
  • Primers
  • Reloading Lead
  • Brass or Bullets
  • Treestands
  • Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc)


    

No, I am not returning one of these items


DID YOU USE STRETCH YOUR PAYMENTS POWERED BY SEZZLE AS PAYMENT ON THIS ORDER?


    

Yes

Let us help you start your return! Please answer a few brief questions and we can advise you how your return or exchange can be completed.

Our retail stores are not able to process a return for items purchased using Stretch Your Payments as the payment method. These items must be returned by mail.


    

Generate a Return Label

low and provide your order number and the email address used on the order to request a return label.


 

Issue Return Label For Bass Pro Shops Order

Follow the link.


 

I Wasn't Able to Issue a Label or I Need More Help

We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve the issue.


   

Connect with Bass Pro Customer Service

Follow the link.



    

I need an Exchange Item

Thanks for your interest in exchanging! The fastest way to facilitate an exchange is to have a return label issued and use it to return your item. As soon as the label is scanned by FedEx a refund credit will be issued. Then simply place a new order for the item you want in exchange.


 

Issue Return Label For Bass Pro Shops Order

Follow the link


 

I Wasn't Able to Issue a Label or I Need More Help 

We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve.


 

Connect with Bass Pro Customer Service

Follow the link.



    

No

Here are some general instructions for returning an item at one of our retail stores.

STEP 1: WHAT DO I BRING?

  • Bring the original receipt or order number and a form of photo ID.
    • Don’t have a receipt?
      • If you do not have the receipt, a valid picture ID will be required. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be required. Acceptable forms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.)
    • How are refunds issued?
      • If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used.

STEP 2: WHERE DO I GO?

  • Enter the store and approach the greeter’s desk to have merchandise checked then to Customer Service for processing a refund or exchange.


    

Find a Retail Store Near Me

Follow the link.




    

Yes, the item I want to return is on that list 

We're sorry, your item is not returnable. If the item was received damaged, defective, or we made a mistake on the order please chat with us so we can help resolve the issue.


    

Chat with Bass Pro Customer Service

Follow the link.





    

I purchased it at a US retail store.

HOW DO YOU WANT TO RETURN/EXCHANGE THE ITEM?


    

By Mail

Let's make sure your item is eligible to be returned.

Are you wanting to return any of the following items:
  • Firearms
  • Ammunition
  • Black Powder Firearms
  • Primers
  • Reloading Lead
  • Brass or Bullets
  • Treestands
  • Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc)


    

No, I am not returning one of these items 

ARE YOU RETURNING SUNGLASSES PURCHASED AT A SUNGLASS HUT KIOSK IN ONE OF OUR RETAIL STORES?


    

Yes

Sunglass Hut purchases must be returned at the retail location where they were purchased and cannot be returned by mail.

DO YOU HAVE YOUR RECEIPT OR PROOF OF PURCHASE?


    

Yes

DOES THE RECEIPT SHOW THE PURCHASE WAS MADE WITHIN THE PREVIOUS 60 DAYS?


    

Yes

Here are some general instructions for returning an item at one of our retail stores.

STEP 1: WHAT DO I BRING?

  • Bring the original receipt or order number and a form of photo ID.
    • Don’t have a receipt?
      • If you do not have the receipt, a valid picture ID will be required. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be required. Acceptable forms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.)
    • How are refunds issued?
      • If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used.

STEP 2: WHERE DO I GO?

  • Enter the store and approach the greeter’s desk to have merchandise checked then to Customer Service for processing a refund or exchange.


 

Find a Retail Store Near Me

Follow the link.


 

I Have Additional Questions

We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to connect with our customer service and we can continue to help work with you to resolve the issue.


 

Connect with Bass Pro Customer Service

Follow the link.




    

No

Returns are limited to 60 days from the date of purchase. If you have a warranty issue with your item please chat with us so we can help further.


    

Connect with Bass Pro Customer Service

Follow the link.




    

No

Here are some general instructions for returning an item at one of our retail stores.

STEP 1: WHAT DO I BRING?

  • Bring the original receipt or order number and a form of photo ID.
    • Don’t have a receipt?
      • If you do not have the receipt, a valid picture ID will be required. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be required. Acceptable forms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.)
    • How are refunds issued?
      • If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used.

STEP 2: WHERE DO I GO?

  • Enter the store and approach the greeter’s desk to have merchandise checked then to Customer Service for processing a refund or exchange.


    

I Have Additional Questions


    

Connect with Bass Pro Customer Service

Follow the link.




    

No

DO YOU HAVE YOUR RECEIPT OR PROOF OF PURCHASE?


    

Yes

DOES THE RECEIPT SHOW THE PURCHASE WAS MADE WITHIN THE PREVIOUS 60 DAYS?


    

Yes

Here are instructions for returning the item to us by mail.

Use the button below to print and complete a return form and mail your return to Customer Returns, 501 Cliffhaven Rd, Prairie Du Chien, WI 53821.


    

Print Return Form

Follow the link


    

I Have Additional Questions

We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve the issue.

 

Chat with Bass Pro Customer Service

Follow the link.


    

No


Returns are limited to 60 days from the date of purchase. If you have a warranty issue with your item please chat with us so we can help further.

text

 

Connect with Bass Pro Customer Service

Follow the link.


    

No

Without a store receipt or other purchase, the item can only be returned for an exchange or gift card. No refunds would be available.

Here are some general instructions for returning an item at one of our retail stores.

STEP 1: WHAT DO I BRING?

  • Bring the original receipt or order number and a form of photo ID.
    • Don’t have a receipt?
      • If you do not have the receipt, a valid picture ID will be required. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be required. Acceptable forms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.)
    • How are refunds issued?
      • If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used.

STEP 2: WHERE DO I GO?

  • Enter the store and approach the greeter’s desk to have merchandise checked then to Customer Service for processing a refund or exchange.




    

Yes, the item I want to return is on that list 

We're sorry, your item is not returnable. If the item was recevied damaged, defective, or we made a mistake on the order please contact our customer service us so we can help resolve the issue.

 

Chat with Bass Pro Customer Service

Follow the link.


    

At a Retail Store Near Me 

Let's make sure your item is eligible to be returned.

Are you wanting to return any of the following items:
  • Firearms
  • Ammunition
  • Black Powder Firearms
  • Primers
  • Reloading Lead
  • Brass or Bullets
  • Treestands
  • Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc)


    

No, I am not returning one of these items 

DO YOU HAVE YOUR RECEIPT OR PROOF OF PURCHASE?


    

Yes

DOES THE RECEIPT SHOW THE PURCHASE WAS MADE WITHIN THE PREVIOUS 60 DAYS?


    

Yes

Here are some general instructions for returning an item at one of our retail stores.

STEP 1: WHAT DO I BRING?

  • Bring the original receipt or order number and a form of photo ID.
    • Don’t have a receipt?
      • If you do not have the receipt, a valid picture ID will be required. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be required. Acceptable forms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.)
    • How are refunds issued?
      • If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used.

STEP 2: WHERE DO I GO?

  • Enter the store and approach the greeter’s desk to have merchandise checked then to Customer Service for processing a refund or exchange.

 

Find a Retail Store Near Me

Follow the link.


 

I Have Additional Questions

We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve the issue.


 

Connect with Bass Pro Customer Service

Follow the link.



    

No

Returns are limited to 60 days from the date of purchase. If you have a warranty issue with your item please chat with us so we can help further.

 

Connect with Bass Pro Customer Service

Follow the link.


    

No

Without a store receipt or other purchase the item can only be be returned for an exchange or gift card. No refunds would be available.

Here are some general instructions for returning an item at one of our retail stores.

STEP 1: WHAT DO I BRING?

  • Bring the original receipt or order number and a form of photo ID.
    • Don’t have a receipt?
      • If you do not have the receipt, a valid picture ID will be required. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be required. Acceptable forms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.)
    • How are refunds issued?
      • If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used.

STEP 2: WHERE DO I GO?

  • Enter the store and approach the greeter’s desk to have merchandise checked then to Customer Service for processing a refund or exchange.


    

I Have Additional Questions

We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve.


 

Connect with Bass Pro Customer Service

Follow the link.


    

Yes, the item I want to return is on that list 

We're sorry, your item is not returnable. If the item was recevied damaged, defective, or we made a mistake on the order please chat with us so we can help resolve the issue.


 

Connect with Bass Pro Customer Service

Follow the link.


    

The item was a gift purchased by someone else. 

DO YOU HAVE A GIFT RECIEPT OR OTHER PROOF OF PURCHASE FROM THE ORIGINAL PURCHASER?


    

Yes

DOES THE RECEIPT SHOW THE PURCHASE WAS MADE WITHIN THE PREVIOUS 60 DAYS?


    

Yes

HOW DO YOU WANT TO RETURN/EXCHANGE THE ITEM?


    

By Mail

Let's make sure your item is eligible to be returned.

Are you wanting to return any of the following items:
  • Firearms
  • Ammunition
  • Black Powder Firearms
  • Primers
  • Reloading Lead
  • Brass or Bullets
  • Treestands
  • Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc)


    

No, I am not returning one of these items

Use the button below to print and complete a return form and mail your return to Customer Returns, 501 Cliffhaven Rd, Prairie Du Chien, WI 53821.


    

Print Return Form

Follow the link.


    

I Have Additional Questions

We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve the issue.


 

Connect with Bass Pro Customer Service

Follow the link.


 

Chat with Cabela's Customer Service

Follow the link


    

Yes, the item I want to return is on that list

We're sorry, your item is not returnable. If the item was recevied damaged, defective, or we made a mistake on the order please chat with us so we can help resolve the issue.


 

Connect with Bass Pro Customer Service

Follow the link.



    

At a Retail Store Near Me

Let's make sure your item is eligible to be returned.

Are you wanting to return any of the following items:
  • Firearms
  • Ammunition
  • Black Powder Firearms
  • Primers
  • Reloading Lead
  • Brass or Bullets
  • Treestands
  • Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc)


    

No, I am not returning one of these items

Here are some general instructions for returning an item at one of our retail stores.

STEP 1: WHAT DO I BRING?

  • Bring the original receipt or order number and a form of photo ID.
    • Don’t have a receipt?
      • If you do not have the receipt, a valid picture ID will be required. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be required. Acceptable forms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.)
    • How are refunds issued?
      • If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used.

STEP 2: WHERE DO I GO?

  • Enter the store and approach the greeter’s desk to have merchandise checked then to Customer Service for processing a refund or exchange.


    

Find a Retail Store Near Me

Follow the link.


    

I Have Additional Questions

We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve.

 

Connect with Bass Pro Customer Service

Follow the link.


    

Yes, the item I want to return is on that list

We're sorry, your item is not returnable. If the item was recevied damaged, defective, or we made a mistake on the order please chat with us so we can help resolve.


 

Connect with Bass Pro Customer Service

Follow the link.



    

No

Returns are limited to 60 days from the date of purchase. If you have a warranty issue with your item please chat with us so we can help further.


 

Connect with Bass Pro Customer Service

Follow the link.




    

No

Without a proof of purchase, returns would be for an exchange or gift card only.

HOW DO YOU WANT TO RETURN/EXCHANGE THE ITEM?


    

By Mail

Let's make sure your item is eligible to be returned.

Are you wanting to return any of the following items:
  • Firearms
  • Ammunition
  • Black Powder Firearms
  • Primers
  • Reloading Lead
  • Brass or Bullets
  • Treestands
  • Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc)


    

No, I am not returning one of these items 

Here are instructions for returning the item to us by mail.

Use the button below to print and complete a return form and mail your return to Customer Returns, 501 Cliffhaven Rd, Prairie Du Chien, WI 53821.


    

Print Return Form 

Follow the link.


    

I Have Additional Questions

We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve the issue.


 

Connect with Bass Pro Customer Service

Follow the link.




    

Yes, the item I want to return is on that list 

We're sorry, your item is not returnable. If the item was received damaged, defective, or we made a mistake on the order please chat with us so we can help resolve the issue.


 

Connect with Bass Pro Customer Service

Follow the link.




    

At a Retail Store Near Me

Let's make sure your item is eligible to be returned.

Are you wanting to return any of the following items:
  • Firearms
  • Ammunition
  • Black Powder Firearms
  • Primers
  • Reloading Lead
  • Brass or Bullets
  • Treestands
  • Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc)


    

No, I am not returning one of these items 

Here are some general instructions for returning an item at one of our retail stores.

STEP 1: WHAT DO I BRING?

  • Bring original receipt or order number and a form of photo ID.
    • Don’t have a receipt?
      • If you do not have the receipt, a valid picture ID will be required. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be required. Acceptable forms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.)
    • How are refunds issued?
      • If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used.

STEP 2: WHERE DO I GO?

  • Enter store and approach greeter’s desk to have merchandise checked then to Customer Service for processing a refund or exchange.


    

Find a Retail Store Near Me

Follow the link.


    

I Have Additional Questions

We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve.


 

Connect with Bass Pro Customer Service

Follow the link.





    

Yes, the item I want to return is on that list 

We're sorry, your item is not returnable. If the item was received damaged, defective, or we made a mistake on the order please chat with us so we can help resolve the issue.


 

Connect with Bass Pro Customer Service

Follow the link.