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Bass Pro Shops

Frequently Asked Questions


How Do I Make a Return/Exchange?
How Do I Track My Package?
 

What is Your Return Policy?
What Will I Be Charged for Shipping?


How Do I Pay CLUB Mastercard Bill?
What is My Gift Card Balance?

Catalog

Icon for folder: Can I View a Bass Pro Shops Catalog Online? Can I View a Bass Pro Shops Catalog Online?
Icon for folder: How Can I Request a Printed Catalog? How Can I Request a Printed Catalog?
Icon for folder: How Can I Unsubscribe From Your Mailing List? How Can I Unsubscribe From Your Mailing List?
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CLUB Mastercard & Outdoor Rewards Loyalty Programs

Icon for folder: Can I Redeem CLUB Points for Gift Cards? Can I Redeem CLUB Points for Gift Cards?
Icon for folder: How Can I Get Assistance Regarding My Bass Pro CLUB Mastercard Account? How Can I Get Assistance Regarding My Bass Pro CLUB Mastercard Account?
Icon for folder: How Do I Access My Bass Pro Shops CLUB Mastercard Account Online? How Do I Access My Bass Pro Shops CLUB Mastercard Account Online?
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Company Information

Icon for folder: Can I Purchase Stock in Bass Pro Shops? Can I Purchase Stock in Bass Pro Shops?
Icon for folder: Does Bass Pro Shops Adhere to the California Transparency in Supply Chain Act? Does Bass Pro Shops Adhere to the California Transparency in Supply Chain Act?
Icon for folder: Does Bass Pro Shops Offer a Military Discount? Does Bass Pro Shops Offer a Military Discount?
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Gift Cards

Icon for folder: Can a Lost, Stolen, or Damaged Gift Card Be Replaced? Can a Lost, Stolen, or Damaged Gift Card Be Replaced?
Icon for folder: Can I Be Refunded for an Unused Remaining Balance on my Gift Card? Can I Be Refunded for an Unused Remaining Balance on my Gift Card?
Icon for folder: Can I Purchase a Bass Pro Shops or Cabela’s Gift Card at My Local Drugstore? Can I Purchase a Bass Pro Shops or Cabela’s Gift Card at My Local Drugstore?
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Online Shopping

Icon for folder: Can I Buy Online and Ship to the Retail Store? Can I Buy Online and Ship to the Retail Store?
Icon for folder: Can I Purchase a Firearm Online Through Bass Pro Shops? Can I Purchase a Firearm Online Through Bass Pro Shops?
Icon for folder: Do You Accept PayPal? Do You Accept PayPal?
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Orders & Products

Icon for folder: Are Material Safety Data Sheets Available to View For Your Products? Are Material Safety Data Sheets Available to View For Your Products?
Icon for folder: Can I Make Changes to an Order Before it Ships? Can I Make Changes to an Order Before it Ships?
Icon for folder: Can I Order Merchandise Customized With My Business Logo? Can I Order Merchandise Customized With My Business Logo?
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Retail

Icon for folder: Are the Pictures/Mounts Displayed in Your Stores Available for Purchase? Are the Pictures/Mounts Displayed in Your Stores Available for Purchase?
Icon for folder: Can I Check Stock at My Local Store Through Your Website? Can I Check Stock at My Local Store Through Your Website?
Icon for folder: Can I Donate or Sell Outdoor Memorabilia to Bass Pro Shops? Can I Donate or Sell Outdoor Memorabilia to Bass Pro Shops?
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Returns

Icon for folder: Can I Print a Form to Make a Return? Can I Print a Form to Make a Return?
Icon for folder: Can I Return an Item Purchased at the Bass Pro Shops Outlet store? Can I Return an Item Purchased at the Bass Pro Shops Outlet store?
Icon for folder: Do I Have to Pay For Return Shipping? Do I Have to Pay For Return Shipping?
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Shipping

Icon for folder: Can I Extend the Pick Up Date of My Order Shipped to a Retail Store? Can I Extend the Pick Up Date of My Order Shipped to a Retail Store?
Icon for folder: Do You Ship to APO and FPO Military Addresses? Do You Ship to APO and FPO Military Addresses?
Icon for folder: How Are Orders Shipped to Canada? How Are Orders Shipped to Canada?
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Descriptive, typographic, or photographic errors are subject to corrections. Prices shown are in U.S. funds. All pages copyright BPS Direct, L.L.C. All rights reserved.

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